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Shipping & Returns

Estimated delivery times for shipping to various countries are provided below.

Destination Country Est. Delivery Time to Major Cities
(Working Days)
United Kingdom (Mainland)

1 – 2

United Kingdom (Other)

2 – 3

Europe (Mainland)

2 – 4

Europe (Other)

3 – 5

United States of America (San Francisco, New York, Honolulu)

7 – 10

Other Destinations in Asia and Territories in the Pacific

7 – 14

Other Destinations in the Middle East, Africa, Europe and America

7 – 14

Our objective is to ensure your complete contentment with your purchase from us. You can trust that your orders will be rapidly processed and carefully provided. In case of any discontent you can contact us through our contact page on the website.

Shipments will be sent by the Royal Mail UK and may vary depending on availability and destination. All our shipments are by registered post and would have a unique tracking number for each shipment. We would email the customer a link to see the progress of the tracked shipment once we have it.

We aim to deliver orders within 14 days. Failing which, we would get our fulfilment centre to do the necessary tracking. If this yields no result, we will reship to the customer at no extra charge.

All exchanges and refunds require a Return Merchandise Authorization (RMA) number. Please email us at sales@ukmed.org to obtain a RMA number.
Shipping fees are not refundable.
If customer gives an invalid or erroneous address, there would be no refunds.

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